These Terms and Conditions (“Terms”) govern your access to and use of HomeNationPros.com and other home-improvement websites, landing pages, forms, and online services operated by 15967376 Canada Inc. that link to these Terms.
These websites, landing pages, forms, and online services are collectively referred to as the “Services.” References to “Company,” “we,” “us,” or “our” mean 15967376 Canada Inc.
Please read these Terms carefully. By accessing or using the Services, submitting a service request, or clicking a button indicating acceptance, you agree to these Terms and acknowledge our Privacy Policy. If you do not agree, do not use the Services or submit personal information through them.
Important: The Company is an advertising, lead-generation, matching, and referral business. The Company is not a home-improvement contractor and does not perform, supervise, guarantee, or warrant any construction, installation, remodeling, repair, inspection, or related work.
By using the Services, you represent that you have read, understood, and agreed to these Terms. Your use of the Services is also subject to the Privacy Policy and any additional disclosure, consent language, or notice presented to you when you submit a form.
If there is a conflict between these Terms and a specific disclosure or consent statement presented with a service-request form, the specific disclosure or consent statement will control with respect to the subject it addresses.
These Terms do not replace or alter a separate written agreement between you and an independent contractor or service professional.
The Services are intended for adults seeking information about home-improvement services for a property they own, occupy, manage, or are otherwise authorized to discuss.
By using the Services or submitting a request, you represent that:
The Services are not intended for emergency situations. Do not use the Services to report an immediate threat to life, health, safety, or property. Contact the appropriate emergency services or qualified local professional.
The Services allow users to submit information about a potential home-improvement project and request contact from one or more independent contractors or service professionals.
The Company may:
The Services are generally provided to homeowners without a fee charged by the Company. A contractor may separately charge for products, services, inspections, designs, estimates, deposits, permits, financing, or other items under a separate agreement directly with you.
The Company does not directly provide roofing, bathroom remodeling, windows, kitchens, accessory dwelling units, construction, general remodeling, installation, repair, inspection, engineering, architectural, financing, insurance, or similar services.
The Company does not:
Any contractor relationship, estimate, purchase, financing arrangement, or project agreement is solely between you and the applicable contractor or third-party provider.
When submitting a service request, you agree to provide current, complete, and accurate information. You may not impersonate another person, submit a request without authorization, or provide another person’s contact information without lawful permission.
You are responsible for reviewing and correcting your information before submission.
We may reject, suspend, limit, or remove a request if we reasonably believe that it:
We may match your request with one or more contractors based on project type, location, property information, timing, budget, contractor service area, contractor availability, and other relevant factors.
Contractors may compensate the Company for advertising, lead-generation, matching, referral, qualification, appointment, or related marketing services. This compensation may influence which contractors are available to receive a request, but it does not increase the amount you are required to pay the Company for submitting the request.
A match or referral is not an endorsement, certification, warranty, or recommendation concerning a contractor’s qualifications, pricing, reputation, licensing, insurance, availability, or work quality.
We are not required to provide a specific number of matches and may be unable to identify an available contractor for a particular request.
The consent disclosure presented with a service-request form explains which contractor, contractors, or categories of service providers may contact you and the communication methods that may be used.
By submitting a request, you authorize the Company to process and disclose your information as described in the Privacy Policy and the consent disclosure displayed with the form.
Depending on the consent you provide, matched contractors may contact you by telephone, text message, email, or other permitted methods regarding your project. Communications may include automated technology or an artificial or prerecorded voice only to the extent stated in the applicable consent disclosure and permitted by law.
Consent to receive marketing communications is not a condition of purchasing goods or services where applicable law requires that disclosure. Message and data rates may apply. Message frequency may vary.
Contractors are independent businesses. To stop communications from a contractor, contact that contractor directly, reply STOP to supported text messages, use an email unsubscribe link, or use another legally recognized revocation method.
The Company and the Services are privately owned and operated. Unless a page expressly states otherwise and identifies the relevant relationship, the Company and the Services are not affiliated with, sponsored by, administered by, approved by, or endorsed by any federal, state, provincial, territorial, county, municipal, or local government, government agency, public authority, utility, or government-funded organization.
References in advertisements or on the Services to grants, rebates, tax credits, incentives, relief programs, energy programs, financing programs, assistance programs, insurance benefits, or similar opportunities are for general informational or marketing purposes only.
The Company does not:
Program availability, eligibility, terms, funding, and deadlines may change and must be confirmed directly with the official program administrator. A contractor may provide information about possible programs, but that information is the contractor’s responsibility and should be independently verified.
Any prices, project costs, savings amounts, financing examples, monthly payment examples, timelines, or other figures displayed through the Services are estimates, examples, ranges, or general information unless expressly stated otherwise.
Actual pricing and project terms depend on factors that may include property condition, materials, design, measurements, labour, permits, location, contractor pricing, financing approval, taxes, and project scope.
The Company does not guarantee any estimate, price, discount, savings, financing approval, interest rate, monthly payment, tax treatment, rebate, completion date, or project outcome.
Financing, when available, is offered by independent providers and is subject to separate applications, underwriting, credit approval, terms, and conditions. The Company is not a lender, loan broker, financial adviser, or credit-repair provider unless expressly stated in a separate legally required disclosure.
You are solely responsible for evaluating and selecting a contractor. Before hiring a contractor, you should independently verify, as applicable:
Do not rely solely on a contractor’s appearance on the Services as evidence of qualification. You should obtain and retain a written contract directly from the contractor before authorizing work or making payment.
The Company does not guarantee that:
Results vary based on the facts of each project and the independent actions of the user, contractor, lender, program administrator, and other parties.
You agree not to:
We may restrict or block access to the Services when we reasonably believe a user has violated these Terms or created a legal, security, or operational risk.
The Services and their content, including text, designs, layouts, graphics, forms, software, logos, domain presentation, videos, advertisements, and other materials, are owned by or licensed to the Company and are protected by applicable intellectual-property laws.
Subject to these Terms, the Company grants you a limited, personal, revocable, non-exclusive, non-transferable licence to access and use the Services solely for your own lawful home-improvement inquiry.
No ownership rights are transferred to you. You may not reproduce, distribute, modify, publicly display, sell, license, create derivative works from, or commercially exploit the Services without prior written permission.
Third-party names, logos, and trademarks remain the property of their respective owners. Their appearance does not imply sponsorship or endorsement unless expressly stated.
You retain any rights you have in information you submit. By submitting a service request, you grant the Company a limited, non-exclusive right to host, store, reproduce, process, validate, route, and disclose that information as reasonably necessary to:
This limited right ends when the information is no longer needed for these purposes, subject to lawful retention, suppression, consent-recordkeeping, dispute, and compliance obligations.
If you send suggestions, ideas, or other non-confidential feedback about the Services, you authorize the Company to use that feedback without restriction or compensation, provided we do not publicly identify you without permission.
The Services may contain links to or integrations with independent contractors, lenders, advertisers, social-media platforms, analytics providers, or other third parties.
The Company does not control and is not responsible for third-party content, products, services, availability, security, terms, or privacy practices. Your use of a third-party service is governed by that third party’s own agreements and policies.
A link, integration, or reference does not necessarily constitute an endorsement or recommendation. You assume responsibility for reviewing and accepting any third-party terms before interacting with that third party.
The Services may contain advertisements, illustrations, stock images, dramatizations, reviews, testimonials, or examples intended to explain or promote home-improvement services.
Unless expressly identified as an actual customer, contractor, or completed project, people shown in photographs or videos may be actors or models, and properties, project scenarios, or results may be illustrative.
Testimonials and reviews reflect the individual experience or opinion of the person providing them and do not guarantee that another person will receive the same result. Material relationships or incentives will be disclosed where required.
You may not assume that an image, advertisement, testimonial, or example represents the contractor who will receive your request or the exact project, price, savings, or result you will receive.
The Services are independently owned and operated by 15967376 Canada Inc.
The Services are not part of, affiliated with, sponsored by, administered by, endorsed by, or otherwise associated with Facebook, Instagram, Meta Platforms, Inc., or any of their affiliates.
Facebook, Instagram, Meta, and their respective names, logos, and trademarks are the property of their respective owners.
We may use Meta advertising, analytics, pixel, conversion, and measurement technologies. Our use of Meta products does not mean that Meta sponsors, endorses, or administers the Services or any offer presented through them.
To the maximum extent permitted by applicable law, the Services and all information made available through them are provided “as is” and “as available,” without warranties of any kind, whether express, implied, statutory, or otherwise.
The Company disclaims all implied warranties, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, reliability, availability, and results.
The Company does not warrant that:
Some jurisdictions do not allow certain warranty exclusions. In those jurisdictions, the exclusions apply only to the extent permitted by law.
To the maximum extent permitted by applicable law, the Company and its directors, officers, employees, contractors, service providers, affiliates, successors, and assigns will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost opportunities, loss of data, business interruption, property damage, personal injury, or the cost of substitute services arising from or relating to the Services, a contractor, a project, or these Terms.
To the maximum extent permitted by law, the Company’s total aggregate liability arising from or relating to the Services or these Terms will not exceed the greater of:
These limitations apply regardless of the form of action and even if the Company was advised that damages were possible.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, including liability for fraud, willful misconduct, gross negligence where applicable, or rights provided by mandatory consumer protection law.
To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless the Company and its directors, officers, employees, service providers, successors, and assigns from third-party claims, damages, losses, liabilities, costs, and reasonable legal fees arising from:
This section does not require a consumer to indemnify the Company for the Company’s own negligence, unlawful conduct, or breach of these Terms where such an obligation would be prohibited by law.
Before filing a legal claim, you and the Company agree to make a reasonable good-faith effort to resolve the dispute informally. A written notice should describe the dispute, the relevant service request, and the requested resolution and should be sent to [email protected] with the subject line Legal Dispute Notice.
The parties will have 30 days after receipt of the notice to attempt an informal resolution, unless immediate legal relief is reasonably necessary.
Subject to mandatory law, these Terms and any dispute arising from them or the Services are governed by the laws of the Province of Ontario and the federal laws of Canada applicable in Ontario, without regard to conflict-of-law principles.
Subject to mandatory consumer rights and jurisdictional requirements, the parties submit to the courts of competent jurisdiction located in Ontario, Canada.
Nothing in this section prevents either party from seeking urgent injunctive relief, using an eligible small-claims procedure, or exercising a right that cannot be waived under applicable consumer-protection law.
We may modify, suspend, or discontinue all or part of the Services at any time. We may update these Terms to reflect changes in the Services, business practices, technology, or applicable law.
When we update these Terms, we will revise the “Last Updated” date above. Material changes will be communicated through the Services or another reasonable method where required by law.
Changes apply prospectively from their effective date. Your continued use of the Services after the effective date constitutes acceptance of the updated Terms to the extent permitted by law.
If any provision of these Terms is held invalid, illegal, or unenforceable, that provision will be enforced to the maximum lawful extent and the remaining provisions will remain in effect.
A failure to enforce a provision of these Terms is not a waiver of that provision or any other right.
You may not assign your rights or obligations under these Terms without our prior written consent. The Company may assign these Terms in connection with a merger, acquisition, reorganization, financing, sale of assets, or by operation of law, subject to applicable law.
These Terms, the Privacy Policy, and any form-specific disclosure or consent statement constitute the entire agreement between you and the Company concerning your use of the Services. They do not govern a separate agreement between you and an independent contractor.
Headings are provided for convenience and do not limit the meaning of a provision. “Including” means “including without limitation.” The singular includes the plural where the context requires.
You agree that notices and records relating to the Services may be provided electronically, including through a website posting or email, to the extent permitted by law. You may print or save a copy of these Terms for your records.